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Hotel Room & Lost Luggage Kit (South Africa series 1/10)


Playout date: 12 November 2006
Camera: Fuji Finepix
Post Production: Windows Movie Maker – slight use
Location: Cape Town Arabella Sheraton, South Africa
Other people featured: None
Genre: Hotel Room Review
Music used: “This could be heaven for everyone” by Queen
Languages used: English
Animals featured: None

This is a video you might like to watch if you are interested in the sorts of things that might happen if they lose your luggage on an intercontinental flight.

We have a look at the room I got at the Arabella Sheraton in Capetown. They managed to lose my luggage (that was my first time so far for lost luggage, first of many) and so we have a look at KLM‘s so-called “care collection”. I had lost luggage with Lufthansa and with KLM and both of those companies behaved properly. I had lost luggage with SAS and they were hopeless and impossible. When the luggage finally appeared it had been plundered and no compensation was available as it was only one day before the 14 days they say.

The upshot is I never flew SAS again, but I still fly Lufthansa and KLM with confidence.

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