Original playout date: 6 February 2008
I’m not myself. Tooth out, on a diet, bags missing, so you may have found my videos a bit too aggressive recently and this contains a fitting apology for that, don’t miss it, if you are someone who likes being apologised to. Continue reading “Lost – the luggage update”→
Original playout date: 2 February 2008
All my Turkish trip luggage appears to have been subverted to feed and clothe the Dharma project. Here I try and get some sense out of the system that the airlines have put in place to reunite people with their possessions. This was taken after 6 days, by today it’s been 9 days, still no news, and I still have to wait for compensation. Next week I will have to repurchase my entire luggage for the next Turkey long trip, and I still don’t qualify for compensation if the luggage is found before the end of the 30 days, as this person says. I’m not blaming him personally, but the system absolutely sticks. And SAS is much less respectful of its clients than KLM was in my case 15 months ago.
This is a video you might like to watch if you are interested in the sorts of things that might happen if they lose your luggage on an intercontinental flight.
We have a look at the room I got at the Arabella Sheraton in Capetown. They managed to lose my luggage (that was my first time so far for lost luggage, first of many) and so we have a look at KLM‘s so-called “care collection”. I had lost luggage with Lufthansa and with KLM and both of those companies behaved properly. I had lost luggage with SAS and they were hopeless and impossible. When the luggage finally appeared it had been plundered and no compensation was available as it was only one day before the 14 days they say.
The upshot is I never flew SAS again, but I still fly Lufthansa and KLM with confidence.